Privacy Policy
Last updated: September 27, 2025
Welcome to ACEPrep AI Pro by ACEGlobal Pro ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and safeguard your data when you use our web application available at xintprepai.aceglobalpro.com.
1. Information We Collect
Account Information
- Google Sign-In: When you authenticate with Google, we receive your name, email address, profile photo, and Google UID.
- Phone Authentication: When you sign in with a phone number, we store the phone number and verification status.
Usage & Learning Data
- Practice sessions, selected categories, answers provided, Vidushi feedback requests, experience points, streaks, and achievements.
- Session diagnostics such as device type, timestamps, and app events to improve reliability.
Payment Information
- Premium upgrades are processed through Razorpay and/or Stripe. We do not store full card details. We receive transaction metadata such as payment status, plan type, and subscription validity.
Support & Communication
- When you contact support, we may store your email address, phone number, and the content of the message.
2. How We Use Your Information
- Authenticate and maintain your account sessions.
- Power learning experiences, personalize question sets, and surface analytics in your dashboard.
- Process premium subscriptions, manage billing status, and deliver premium-only features.
- Monitor service health, audit suspicious activity, and improve feature reliability.
- Communicate important product updates, subscription changes, and support responses.
3. Technologies & Service Providers
- Firebase Authentication & Firestore: Secure sign-in, user profiles, practice history, and in-app progress tracking.
- Firebase Storage: Handling uploaded practice content, if applicable.
- Razorpay & Stripe: Payment and subscription management.
- OpenAI API: Generating AI-driven feedback and practice material.
- Google Analytics 4 (GA4): We use GA4 to understand aggregated usage patterns, page performance, and feature adoption. GA4 collects device type, browser, approximate geolocation, and interaction events via cookies and similar technologies. You can opt out by using Google’s Analytics Opt-out Browser Add-on.
4. Cookies & Local Storage
- We use browser storage (localStorage) to remember UX preferences such as calm-visuals settings.
- GA4 sets first-party cookies to remember session information and attribute events. When additional analytics or advertising services are enabled, we will provide clear notice and consent options as required.
5. Data Retention
We retain your learning history and account details for as long as your account remains active. You may request deletion at any time, after which we will remove personal identifiers and anonymize aggregated data within 30 days unless a longer retention period is required by law.
6. Data Security
All connections to the app are secured via HTTPS. Firebase security rules, role-based access, and regular audits help protect your personal information. While we strive for robust security, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
ACEPrep AI Pro is not directed at children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
8. Your Rights & Choices
- Request access to the data we hold about you.
- Request corrections or deletion of your personal information.
- Opt out of marketing communications.
- Soon: manage analytics and advertising consent via in-app settings.
9. Third-Party Links
The app may contain links to external resources. We are not responsible for the privacy practices or content of those third-party sites.
10. Policy Updates
We may update this Privacy Policy to reflect changes in legislation or product features. Any updates will be posted on this page with the revised date.
11. Contact Us
If you have questions, concerns, or data requests, contact us at: